Legal Notice Last Updated: May 17, 2026
This Legal Notice sets out the legal terms and conditions governing your use of the My Route Story website. By accessing or using this website, you agree to comply with this Legal Notice in full. This page is designed to ensure transparency, protect our business, and inform customers of their legal rights under Australian law, including the Australian Consumer Law (ACL).
1. Introduction / Overview
This Legal Notice applies to all website visitors and customers, including those browsing, purchasing, or interacting with content. Purpose: To define the legal framework for using the website, protect intellectual property, limit liability, and explain user rights and responsibilities. It complements other policies such as Terms & Conditions, Privacy Policy, Shipping, and Return & Refund Policies.
2. Business Identification & Contact Information
Business Name: My Mystery Parcel Pty Ltd Registered Number: 63 385 406 700 ABN: 63 385 406 700 Registered Address: 12 Weigand Avenue, Bankstown New South Wales 2200, Australia Email: myroutestory@gmail.com Phone: +61 493 530 342 Live chat: available on our website Business Hours: 10 AM–6 PM (Monday–Friday), GMT+10:00 Australian Eastern Standard Time (Sydney)
3. Intellectual Property Rights
My Route Story owns or licenses all content on the website, including text, images, logos, graphics, videos, software, and designs. Customer GPS data and personalised route designs remain the intellectual property of the customer. Unauthorised use, copying, distribution, or modification of My Route Story content is prohibited. Copyright notice: "© 2026 My Route Story. All Rights Reserved." Legal reference: Copyright Act 1968 (Cth).
4. Website Use & User Responsibilities
Users must access and use the website in a lawful manner:
- No hacking, unauthorised access, or data scraping
- No malware, phishing, or harmful code distribution
- No fraudulent activity or misrepresentation
Age restriction: 18+ or parental/guardian consent required to make purchases.
5. Product Information & Accuracy Disclaimer
Product descriptions, prices, promotions, and images are provided for general guidance only. All prints are personalised and made to order — the preview shown at checkout reflects the final product as approved by the customer. Minor colour variations may occur due to screen display differences and print calibration. Prices, availability, and promotions are subject to change without notice.
6. Limitation of Liability
To the maximum extent permitted by Australian law: My Route Story is not liable for indirect, incidental, or consequential damages arising from website use or product purchase. Website use is at the user's own risk. ACL Note: Statutory rights under the Australian Consumer Law cannot be excluded.
7. External Links & Third-Party Services
The website may contain links to third-party sites including Strava, Garmin, Teeinblue, and payment providers. My Route Story is not responsible for the content, accuracy, or privacy practices of these third-party sites. Users should review the terms of linked websites before engaging.
8. Privacy & Data Protection
Personal data is collected, stored, and used according to our Privacy Policy. GPS data uploaded by customers is used solely for the purpose of generating their personalised print and is not shared with third parties. Users consent to data collection by using the website.
9. Consumer Law Compliance
All products and services comply with Australian Consumer Law (ACL). The website does not mislead users with false advertising, prices, or promotions. Customers retain statutory rights under the ACL even if disclaimers exist.
10. Governing Law & Jurisdiction
The website and transactions are governed by Australian law. Disputes are subject to the exclusive jurisdiction of New South Wales courts.
11. Changes to Legal Notice
My Route Story reserves the right to update this Legal Notice at any time. Changes apply immediately upon publication. Users are encouraged to review this page regularly.
12. Limitations on Website Availability
Website availability may be interrupted for maintenance or technical difficulties. My Route Story is not liable for temporary unavailability or loss of access.
13. User-Generated Content
Users posting reviews or comments must ensure content is accurate, lawful, and non-infringing. My Route Story reserves the right to remove inappropriate content.
14. Fraud, Security, and Risk
Security measures are in place to prevent fraudulent purchases and unauthorised access. Users are responsible for keeping account login credentials secure.
15. Intellectual Property Infringement Notice
If content infringes your rights, contact: Email: myroutestory@gmail.com Postal Address: 12 Weigand Avenue, Bankstown NSW 2200, Australia A formal complaint procedure is available upon request.
16. Dispute Resolution
Contact myroutestory@gmail.com for any disputes first. Resolution will be attempted within 10 business days (Monday–Friday). Unresolved disputes may be escalated via the ACCC (Australian Competition & Consumer Commission) or local courts.
17. Contact for Legal Queries
Registered Address: 12 Weigand Avenue, Bankstown, New South Wales 2200, Australia Email: myroutestory@gmail.com Phone: +61 493 530 342 Live chat: available on our website Business Hours: 10 AM–6 PM (Monday–Friday), GMT+10:00 Australian Eastern Standard Time (Sydney)
18. Disclaimer on Forward-Looking Statements
Any statements regarding product value, upcoming offers, or promotions are forward-looking and may change. Not a guarantee of future results.
19. Indemnification
Users agree to indemnify and hold harmless My Route Story from claims arising from misuse of the website or breach of this Legal Notice.
20. Accessibility & Compliance
The website strives to comply with WCAG 2.1 accessibility guidelines for users with disabilities. Users with accessibility concerns can contact myroutestory@gmail.com for assistance.